How Can I Submit a Complaint?

We are happy to receive any feedback you have. To file a complaint, Student Loan clients may contact us at (888) 601-2801, Monday through Friday, 6 a.m. to 5 p.m. PT, excluding holidays, while Personal Loan clients may call (888) 744-0767, Monday through Friday, 6 a.m. to 4 p.m. PT. You can reach our team anytime by emailing hello@earnest.com or clicking the “Get in Touch” button at the bottom of this article.

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Business hours are
Monday-Friday, 6 a.m.-5 p.m. PT
excluding holidays
Get In Touch: Link

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We're not around, but we'd love to chat another time. Feel free to email hello@meetearnest.com if you need help now!